State Farm® Insurance Agent Erin Schwan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jake Calarco
October 15, 2025
5
out of
5
rating by Jake Calarco
"Jessica is amazing!! She tried to help me with a policy last year and I had too many issues on my driving record, but she put me on her calendar to try again in a year and saved me a ton of money! It was so nice she reached back out to me!! Thank you so very much!! She also got me a life insurance policy today as well for me to help my family with unexpected expenses. You are awesome lady thank you! 😊"
We responded:
"Thank you so much Jake! We are thrilled to hear how Jessica went above and beyond to help you. She truly cares about following through for our customers and it is wonderful to see that dedication make a difference for you and your family. We appreciate you and thank you for trusting our agency with your auto insurance and life insurance. "
Matthew Pearce
October 7, 2025
5
out of
5
rating by Matthew Pearce
"I recently switched to State Farm and had a great experience with Jessica Schwan. She took the time to explain all the coverage options that would fit my needs. She was knowledgeable, kind, and, most importantly, gave me the time I needed to make the right decisions for myself."
We responded:
"We know you have many choices in car insurance and home insurance and we are so happy you gave us your business! We have the best staff in Broadview Heights Ohio. Many thanks sir!"
Bob Becker
October 6, 2025
5
out of
5
rating by Bob Becker
"The best experience! Very smooth transition!"
We responded:
"Your feedback about your experience is appreciated. Car insurance and Home insurance should be a smooth change and we are so happy you picked our team!"
Roberto Rodriguez
September 30, 2025
5
out of
5
rating by Roberto Rodriguez
"Voula was awesome , got me what I needed, the process was super fast and simple and got a great price for my auto insurance , very professional highly recommended."
We responded:
"Car insurance can seem difficult to shop for but you are right Voula makes it easy to switch. She has been an expert for 20 years with State Farm. Call her today to have the same experience!"
Christina Woodson
September 16, 2025
5
out of
5
rating by Christina Woodson
"Jessica was great to work with. She was prompt and friendly and very competent. So appreciative of having an insurance switch be so seamless. Thank you!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Jessica was able to make your switch to State Farm so smooth and stress-free. She truly cares about helping our clients, and it’s great to know her promptness, friendliness, and expertise made the process seamless. We’re grateful you chose us for both your renters and auto insurance, and we look forward to being here for you anytime you need us. Welcome to the State Farm family!"
Ernestine Janson
September 12, 2025
5
out of
5
rating by Ernestine Janson
"I want to thank Voula, for helping me with my insurance today. I was a little stressed, I never had to do this myself. She was so pleasant and friendly, She explained everything to me. Answered my questions. I was so happy with my policy. Thank you Voula. I had a good experience with State Farm"
We responded:
"Thank you so much for sharing your experience! We’re so glad Voula was able to make the process stress-free and enjoyable for you. She takes great pride in explaining everything clearly and making sure all questions are answered. We’re thrilled to hear you’re happy with your new policy and had such a positive experience with State Farm. Welcome to our agency family—we’re always here whenever you need us!"
Star
September 6, 2025
5
out of
5
rating by Star
"Very amazing experience 10/10 would recommend Eric and Jessica"
We responded:
"Thank you so much for the 5 stars we are honored you trust us with your insurance if you ever n have any questions save our number! 440-526-6636 and if you send us a referral we send you a gift :)"
Debbie Sperrazza
September 2, 2025
5
out of
5
rating by Debbie Sperrazza
"Erin and Jessica were amazing! They saved us so much money and I will be recommending them to all my friends and family."
Neal Chadrow
August 16, 2025
5
out of
5
rating by Neal Chadrow
"Jessica was very persistent and for that reason I decided to go with State Farm after she gave me a very very nice quote basically half of what I've been paying so she is a definite asset to your company hopefully I won't have to call you for Eddie claims but it was a pleasure working with her... Thanks so much NEAL M CHADROW"
We responded:
"Thank you Neal for the positive feedback. So many places sell home insurance and auto insurance but they do not have Jessica there! Our staff serves all of Ohio and if you know any friends or family who are not happy with another company send it our way and we will take amazing care of them :)"
Kelsey Hawkins
July 22, 2025
5
out of
5
rating by Kelsey Hawkins
"Erin was prompt and easy to work with. So happy to finally have a person to contact instead of constant automation."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Peter Brand
July 10, 2025
5
out of
5
rating by Peter Brand
"I had such a great first experience with State Farm! I was assisted by Voula to navigate my new renters insurance, and she was absolutely outstanding! She assisted my needs with such care and grace, and I absolutely appreciate her timely responses! Voula was nothing short of wonderful, and I had such a great first experience here. Thank you :)"
We responded:
"Thank you for the positive feedback and the opportunity to earn your business! Voula is an asset to this office and I'm glad she was able to meet your expectations. We are looking forward to servicing you and your insurance needs. Welcome to the State Farm family Peter"
Wilma Routt
June 30, 2025
5
out of
5
rating by Wilma Routt
"Jessica has the patience of a saint.She was honest & thorough. I can't say enough good things about her."
We responded:
"She is a wonderful State Farm insurance representative and helps make it easy to understand what you are switching to. We appreciate you! "
Crystal Devine
June 25, 2025
5
out of
5
rating by Crystal Devine
"I cannot say enough good things about my State Farm agent! They handle my life and health insurance policies, and the care and attention they provide is truly exceptional. From the very beginning they took time to explain everything in detail. It was stress free and if you are looking for great rates and a trust worthy agent. Call Erin Schwan's office in Broadview Heights, Ohio."
We responded:
"Thank you Crystal for the feed back. You have become not just a customer but a friend and I loved getting to know you over the years! Medicare supplement plans can be cumbersome and I know you and I got through the conversation with good understanding. Thank you for all your time today! "
Hidden Somewhere
June 24, 2025
5
out of
5
rating by Hidden Somewhere
"Great job getting us a good quote on new home owners insurance and car insurance!!!"
We responded:
"Thank you for the 5 starts and the opportunity to win your business. "
Austin Skelley
June 14, 2025
5
out of
5
rating by Austin Skelley
"I can't say enough good things about Jessica and Erin! From day one, they’ve gone above and beyond, not just answering questions, and finding the best policy for me, but anticipating needs I didn’t even know I had. Whether it’s late-night calls, walking me through claims step-by-step, or finding discounts to save me money, they’re always patient, proactive, and incredibly knowledgeable. It's rare to find someone who treats you like more than just a policy number, but these agents truly care. Their professionalism, integrity, and genuine dedication to helping people, are shown in every interaction. If you want peace of mind and real humans in your corner, these are the ones to call. Absolute Rockstars!"
We responded:
"This review you left assures me that the culture we built here at this agency is resulting in exactly what matters. Many thanks to you for your honesty and a big shout out to my staffs dedication to always get it right and take their time with each person and treat each family individually and match their needs. We are so happy you have State Farm your business and my agency your trust. We are honored to have you as a client!"
Joe Tilocco
June 12, 2025
5
out of
5
rating by Joe Tilocco
"Jessica was a great help in getting new homeowners and car insurance. Thank you."
We responded:
"We appreciate the 5 stars and welcome you to my agency! Save our phone number 440-526-6636 because we are your people now and not some 800 number :)"
Joe Tilocco
June 12, 2025
5
out of
5
rating by Joe Tilocco
"Jessica was a great help in getting new homeowners and car insurance. Thank you."
We responded:
"We appreciate the 5 stars and welcome you to my agency! Save our phone number 440-526-6636 because we are your people now and not some 800 number :)"
Cody Lyons
June 10, 2025
5
out of
5
rating by Cody Lyons
"Did a great job getting me the policy that was best for me, She got me discounts that made the policy a price the no one else could match! Thanks Jessica!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
monicajanelle22
June 4, 2025
5
out of
5
rating by monicajanelle22
"Jessica was amazing and quick with communication. She made switching insurances super easy and did whatever she could to make the process seamless. 10/10 would recommend and the savings were so worth it. Thanks Jessica!"
We responded:
"Jessica and the whole team is here to take care of you! So happy we could save some money and also pair it with a life insurance policy. You have built a wall of protection around your family! Welcome to State Farm. "
Julia Land
May 23, 2025
5
out of
5
rating by Julia Land
"We worked with Jess Schwan, and she was the BEST! She explained everything throughly, explained the transition process, and was fun to talk to. 10000/10!!!!"
We responded:
"I am going to take up on that boat ride! Jessica and I will come see what we just insured. You two are a great couple and I was happy I got to be on the call with you all and Jess as she wrapped up you new onboarding. Enjoy the weekend and have a blast!"
Rick Mezlak
May 20, 2025
5
out of
5
rating by Rick Mezlak
"Jessica was throrough and life changing during our encounter"
We responded:
"Car insurance and home insurance we never think could be life changing. But when you find the right agency and person that takes care of you we agree with you it is life changing! Thank you for becoming a valued client, we will take good care of you!"
Clarence Kelley
May 16, 2025
5
out of
5
rating by Clarence Kelley
"Excellent experience."
We responded:
"Clarence, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Sierra Sharp
May 14, 2025
5
out of
5
rating by Sierra Sharp
"Jessica was great! She was prompt, helpful and thorough in her job. She was also so kind and helped me receive a great deal! I'm thankful for her and would recommend to anybody, including my own family."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Steve Weakland
May 7, 2025
5
out of
5
rating by Steve Weakland
"Initially, state farm was unable to cover my car, due too its "stealability." Jessica contacted me a year later and told me it could covered now. Saved me over 1000 dollars per year."
We responded:
"That is a huge savings on car insurance! We are so happy you gave us a chance to win your business and it worked out so favorably. Welcome to State Farm and thank you for the honest feedback."
Doug Corsetti
May 6, 2025
5
out of
5
rating by Doug Corsetti
"Jessica is a true professional. Communication was on point, timely, and efficient. Would recommend her to anyone i come across"
We responded:
"Thank you for the 5 stars! Home and auto insurance switching is never something anyone wants to do but when you have the right person helping you like Jessica it makes it easier! Thank you and welcome to our agency!"