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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sierra Sharp

May 14, 2025

5  out of  5
rating by Sierra Sharp
"Jessica was great! She was prompt, helpful and thorough in her job. She was also so kind and helped me receive a great deal! I'm thankful for her and would recommend to anybody, including my own family."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Steve Weakland

May 7, 2025

5  out of  5
rating by Steve Weakland
"Initially, state farm was unable to cover my car, due too its "stealability." Jessica contacted me a year later and told me it could covered now. Saved me over 1000 dollars per year."
We responded:
"That is a huge savings on car insurance! We are so happy you gave us a chance to win your business and it worked out so favorably. Welcome to State Farm and thank you for the honest feedback."
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Doug Corsetti

May 6, 2025

5  out of  5
rating by Doug Corsetti
"Jessica is a true professional. Communication was on point, timely, and efficient. Would recommend her to anyone i come across"
We responded:
"Thank you for the 5 stars! Home and auto insurance switching is never something anyone wants to do but when you have the right person helping you like Jessica it makes it easier! Thank you and welcome to our agency!"
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Embee D.

May 2, 2025

5  out of  5
rating by Embee D.
"Professional and friendly service. It was a pleasure dealing with my agent. I'm so glad I switched to State Farm"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Eric

May 2, 2025

5  out of  5
rating by Eric
"Jessica is a delight to work with. She is the reason we switched insurance companies. Responds fast, great attitude and gets the job done. Thank you."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Car insurance can be taken anywhere, and we appreciate you sharing it was our staff that made the difference for you. If there is anything else we can do to help, please let us know!"
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Becky Schworm

May 1, 2025

5  out of  5
rating by Becky Schworm
"Jess was wonderful! Excellent communication and efficient. Seamless transition! 100% recommend!"
We responded:
"Thank you for choosing Erin Schwan State Farm office in Broadview Heights to be your new agency. We appreciate the honest feedback Becky and welcome to our family!"
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Anthony Rodgers II

April 25, 2025

5  out of  5
rating by Anthony Rodgers II
"Jessica was extremely polite, knowledgeable of the policy. She was helpful explained and answered any questions that were concerning to me. I will continue to do business with her for all my future insurance needs."
We responded:
"Thank you for the honest review! Jess continues to be such an asset to the agency! Thank you for trusting my agency with some of your most valuable assets."
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Jordan Fleming

April 16, 2025

5  out of  5
rating by Jordan Fleming
"Was very friendly and kind throughout our entire call. Helped me find the exact coverage i was looking for, for cheaper"
We responded:
"We love to hear when we can save a family money and you found value in talking with my staff to get what you need. Save us in your contacts as we are your team now. Not an 800 number. 440-526-6636"
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The Life Of G

April 9, 2025

5  out of  5
rating by The Life Of G
"She was very helpful and provided me with great service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ivette Viera

April 1, 2025

5  out of  5
rating by Ivette Viera
"Great customer service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Robert Glenn

March 25, 2025

5  out of  5
rating by Robert Glenn
"Customer service was superb, and starting my policy was quick and easy!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Dave Penny

March 20, 2025

5  out of  5
rating by Dave Penny
"I am very satisfied!!"
We responded:
"Thank you for the 5 Star review! We appreciate your business and we are always here to help. "
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Terry Campbell

March 10, 2025

5  out of  5
rating by Terry Campbell
"Amazing to work with, answered all of my questions, and very professional."
We responded:
"Terry we thank you for taking the time to let us know how we are doing! I thank you. "
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Josh Varney

March 7, 2025

5  out of  5
rating by Josh Varney
"Jessica is the absolute best! She saved us a ton of money and spent the time to explain every question I had, she even dealt with my mortgage company for me."
We responded:
"Thank you for your feedback. We look forward to protecting your family for a long time into the future. "
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Jodi Konrad

February 28, 2025

5  out of  5
rating by Jodi Konrad
"Knowledgeable, helpful and easy to talk to!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! I love my job on days like this when the savings is so much and we were able to provide value with better coverages and life insurance. It was a pleasure talking with you today :) - Jessica"
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Judy Kristoff

February 24, 2025

5  out of  5
rating by Judy Kristoff
"Very thorough and efficient. Very easy to work with. We are very happy that we found her."
We responded:
"Glad we were able to get you guys into the office and make sense out of the policies. I am excited we became your agency for not just life insurance but for your largest assets with home and auto. I look forward to taking care of you both for years to come! - Erin"
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Jessica Moritz

February 19, 2025

5  out of  5
rating by Jessica Moritz
"Both Jessica and Nora are amazing! Jessica explained everything so efficiently and answered all of my questions. I actually have a local agent that I can call now! Much better experience than the last insurance company I was with. Nora called me this morning to follow up and verify my mailing address from my garage address. I think we talked for like 20 minutes, what a sweet person she is. Thank you thank you to Jessica and Nora for making the process of switching insurance companies such an easy and enjoyable experience!"
We responded:
"Thank you so much for your kind words. We're thrilled to hear that Jessica and Nora provided you with such a wonderful experience. We appreciate you choosing us and value your feedback. I will share the review with them!"
Profile photo of Michael Delguyd

Michael Delguyd

February 19, 2025

5  out of  5
rating by Michael Delguyd
"Jessica saved me over $1200 on my insurance. She responded to all of my questions within minutes. I highly recommend this agency!"
We responded:
"That is a lot of savings! Thank you for allowing us the opportunity to work with you and we are excited to see that you have money going back into your pocket by switching to State Farm. Tell your friends and family to call and ask for Jessica and she will hook you up with a gift card for referring to her! "
Profile photo of James Lotshaw

James Lotshaw

February 13, 2025

5  out of  5
rating by James Lotshaw
"Just signed up today, but Jessica and Katelyn got me sorted very quickly!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Emeraldsands

February 13, 2025

5  out of  5
rating by Emeraldsands
"Reception was very kind and helped very patiently! Can't recommend enough^^"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re happy with Voula. We appreciate you trusting us with your largest assets to insure!"
Profile photo of Brandon Rotili

Brandon Rotili

February 7, 2025

5  out of  5
rating by Brandon Rotili
"Voula was such a pleasure to work with. She helped my wife and I with changing over our homeowners and car insurance without any issues or headaches."
We responded:
"So many people are sick of these crazy rates out there and Voula is our best at going over how easy the process is to switch everything and get you copies of coverage same day! We super appreciate your feedback and welcome to State Farm!"
Profile photo of Elayne fender

Elayne fender

February 6, 2025

5  out of  5
rating by Elayne fender
"What a stress free , easy experience changing insurance carriers! Voula from the Schwan State Farm agency had everything researched and wrapped up with a huge savings in no time ! Thanks! Very satisfied customer."
We responded:
"Our office takes pride in making it easy and make sense to make this move to insure your largest assets with us. Voula really is an expert at navigating this with every client and she truly takes pride in explaining coverages. Thank you for the review. "
Profile photo of Richard L.

Richard L.

February 5, 2025

5  out of  5
rating by Richard L.
"Very pleasant to work with great personality and service. Highly recommend."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Channing Brown

February 3, 2025

5  out of  5
rating by Channing Brown
"Voula is great! She adds a personal touch to her work and it makes it truly outstanding! Professional, simple and MUCH cheaper. Thanks Voula! I appreciate your time, patience and determination."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of MICHAEL CIESLAK

MICHAEL CIESLAK

February 1, 2025

5  out of  5
rating by MICHAEL CIESLAK
"Jessica is great and saved me a ton! Recommend her to everyone"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."