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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hayden Grove

Hayden Grove

February 11, 2026

5  out of  5
rating by Hayden Grove
"Jessica was very kind and knowledgeable, providing me information to save money with different programs."
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Tammy Hankins

February 3, 2026

5  out of  5
rating by Tammy Hankins
"I switched back because Jessica reached back put to me when she said she would. She is very nice and efficient and it was a pleasure dealing with her."
We responded:
"Tammy, thank you for the wonderful review! I am so happy to hear Jessica was so helpful! Welcome back!"
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Tim Schneider

January 22, 2026

5  out of  5
rating by Tim Schneider
"State Farm has really delivered and gone above and beyond my expectations. Jessica has helped me out the whole way through ensuring that not only do I get high quality services tailored for my family and me, but transitioning from my previous insurance company to theirs was very smooth and painless. Thank you!"
We responded:
"Tim, thank you so much for the kind review! I am thrilled to hear that Jessica went above and beyond to make your transition smooth and to tailor coverage for you and your family. We truly appreciate your trust and look forward to continuing to serve you!"
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shawn Jefferies

January 16, 2026

5  out of  5
rating by shawn Jefferies
"She was very helpful ."
We responded:
"We are so pleased to read your review about how helpful our staff is with getting you car insurance set up! We thank you for the review and choosing Erin Schwan's State Farm agency!"
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alyssa roman

January 8, 2026

5  out of  5
rating by alyssa roman
"Erin is very helpful and patient."
We responded:
"Alyssa, thank you or the great review! My team and I are always here when you need us!"
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Amanda Miller

January 6, 2026

5  out of  5
rating by Amanda Miller
"Erin Schwan was amazing! She has great energy and does her work good, too get you bang for your buck. I know State Farm is an Amazing insurance company bc of my family having them for 50+ years. I have found my new family!!! So excited!"
We responded:
"Amanda, thank you for the wonderful feedback! I am honored you trust my office and State Farm with your insurance! "
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Mary Barker

January 2, 2026

5  out of  5
rating by Mary Barker
"Very friendly,"
We responded:
"Mary thank you for the great review! "
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Kayla Bell

December 29, 2025

5  out of  5
rating by Kayla Bell
"Jessica was amazing! She worked with me and was patient and made sure to get me a great price on my full coverage for my vehicle. she also saved me a lot of money switching to State Farm! Thank you so much Jessica!"
We responded:
"Kayla, thank you for the great review! I am so happy to hear Jessica was patient, helpful, and able to find you a great full-coverage price while saving you money by switching to State Farm. We’ll be sure to pass along your kind words to her!"
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Pawan Sakaray

December 2, 2025

5  out of  5
rating by Pawan Sakaray
"Very helpful and polite and best in the job"
We responded:
"Pawan we proudly serve Plain City, Ohio and the entire state! We appreciate the 5 star review and hope you seek us in the future as well for Renters or Home insurance and bundle to save even more!!!"
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K.Omalicha Blackwell

November 18, 2025

5  out of  5
rating by K.Omalicha Blackwell
"I really appreciated the service, and im happy that it was easy and much lower than I was paying.."
We responded:
"Thank you for sharing! We’re so glad the process was easy and that we could help you save on your insurance. We truly appreciate your trust and are always here if you need anything!"
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DG Meier

November 14, 2025

5  out of  5
rating by DG Meier
"Voula was wonderful to work with. She listened, asked questions, and worked very hard to find strong plans that fit into my budget."
We responded:
"Auto insurance and Home insurance have been made a commodity with some companies but this review you left reminds us all that the right small business owner with a well trained staff really does care and works with you to get the best fit for your wallet and protection. We are located in Broadview Heights, Ohio but we cover the entire state of Ohio for insurance! #parma #northroyalton #independence #medina #strongsville #brecksville #richfield #parmaheights #middleburgheights #berea "
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Davey Justice

November 7, 2025

5  out of  5
rating by Davey Justice
"Last year in August, 2024, I was in a car accident. A few months before, I switched car insurance, and I’m so glad I did! State Farm took care of everything 1000%. This is an Insurance company, where you’re in the better hands of car insurance."
We responded:
"I appreciate the glowing review. I'm praying for your success in your new endeavors and appreciate you choosing my agency in Broadview Heights, OH for your car insurance!"
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Jeff Hart

October 19, 2025

5  out of  5
rating by Jeff Hart
"Prices are better than anyone else. Easy to switch and start a new plan."
We responded:
"Thank you for the 5 stars! "
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Stacy

October 17, 2025

5  out of  5
rating by Stacy
"Jessica was very helpful, and did a great job explaining everything ."
We responded:
"Car and home insurance should be simple to explain if you have the right person talking on the other end of the phone. We are always just a call away and our team of 6 is here to help with it all! #home #auto #life #retirement #health"
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Jake Calarco

October 15, 2025

5  out of  5
rating by Jake Calarco
"Jessica is amazing!! She tried to help me with a policy last year and I had too many issues on my driving record, but she put me on her calendar to try again in a year and saved me a ton of money! It was so nice she reached back out to me!! Thank you so very much!! She also got me a life insurance policy today as well for me to help my family with unexpected expenses. You are awesome lady thank you! 😊"
We responded:
"Thank you so much Jake! We are thrilled to hear how Jessica went above and beyond to help you. She truly cares about following through for our customers and it is wonderful to see that dedication make a difference for you and your family. We appreciate you and thank you for trusting our agency with your auto insurance and life insurance. "
Profile photo of Matthew Pearce

Matthew Pearce

October 7, 2025

5  out of  5
rating by Matthew Pearce
"I recently switched to State Farm and had a great experience with Jessica Schwan. She took the time to explain all the coverage options that would fit my needs. She was knowledgeable, kind, and, most importantly, gave me the time I needed to make the right decisions for myself."
We responded:
"We know you have many choices in car insurance and home insurance and we are so happy you gave us your business! We have the best staff in Broadview Heights Ohio. Many thanks sir!"
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Bob Becker

October 6, 2025

5  out of  5
rating by Bob Becker
"The best experience! Very smooth transition!"
We responded:
"Your feedback about your experience is appreciated. Car insurance and Home insurance should be a smooth change and we are so happy you picked our team!"
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Roberto Rodriguez

September 30, 2025

5  out of  5
rating by Roberto Rodriguez
"Voula was awesome , got me what I needed, the process was super fast and simple and got a great price for my auto insurance , very professional highly recommended."
We responded:
"Car insurance can seem difficult to shop for but you are right Voula makes it easy to switch. She has been an expert for 20 years with State Farm. Call her today to have the same experience!"
Profile photo of Christina Woodson

Christina Woodson

September 16, 2025

5  out of  5
rating by Christina Woodson
"Jessica was great to work with. She was prompt and friendly and very competent. So appreciative of having an insurance switch be so seamless. Thank you!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Jessica was able to make your switch to State Farm so smooth and stress-free. She truly cares about helping our clients, and it’s great to know her promptness, friendliness, and expertise made the process seamless. We’re grateful you chose us for both your renters and auto insurance, and we look forward to being here for you anytime you need us. Welcome to the State Farm family!"
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Ernestine Janson

September 12, 2025

5  out of  5
rating by Ernestine Janson
"I want to thank Voula, for helping me with my insurance today. I was a little stressed, I never had to do this myself. She was so pleasant and friendly, She explained everything to me. Answered my questions. I was so happy with my policy. Thank you Voula. I had a good experience with State Farm"
We responded:
"Thank you so much for sharing your experience! We’re so glad Voula was able to make the process stress-free and enjoyable for you. She takes great pride in explaining everything clearly and making sure all questions are answered. We’re thrilled to hear you’re happy with your new policy and had such a positive experience with State Farm. Welcome to our agency family—we’re always here whenever you need us!"
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Star

September 6, 2025

5  out of  5
rating by Star
"Very amazing experience 10/10 would recommend Eric and Jessica"
We responded:
"Thank you so much for the 5 stars we are honored you trust us with your insurance if you ever n have any questions save our number! 440-526-6636 and if you send us a referral we send you a gift :)"
Profile photo of Debbie Sperrazza

Debbie Sperrazza

September 2, 2025

5  out of  5
rating by Debbie Sperrazza
"Erin and Jessica were amazing! They saved us so much money and I will be recommending them to all my friends and family."
We responded:
"Your 5 star review reassures us we are making a difference in people's lives and we appreciate and thank you! "
Profile photo of Neal Chadrow

Neal Chadrow

August 16, 2025

5  out of  5
rating by Neal Chadrow
"Jessica was very persistent and for that reason I decided to go with State Farm after she gave me a very very nice quote basically half of what I've been paying so she is a definite asset to your company hopefully I won't have to call you for Eddie claims but it was a pleasure working with her... Thanks so much NEAL M CHADROW"
We responded:
"Thank you Neal for the positive feedback. So many places sell home insurance and auto insurance but they do not have Jessica there! Our staff serves all of Ohio and if you know any friends or family who are not happy with another company send it our way and we will take amazing care of them :)"
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Kelsey Hawkins

July 22, 2025

5  out of  5
rating by Kelsey Hawkins
"Erin was prompt and easy to work with. So happy to finally have a person to contact instead of constant automation."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Peter Brand

Peter Brand

July 10, 2025

5  out of  5
rating by Peter Brand
"I had such a great first experience with State Farm! I was assisted by Voula to navigate my new renters insurance, and she was absolutely outstanding! She assisted my needs with such care and grace, and I absolutely appreciate her timely responses! Voula was nothing short of wonderful, and I had such a great first experience here. Thank you :)"
We responded:
"Thank you for the positive feedback and the opportunity to earn your business! Voula is an asset to this office and I'm glad she was able to meet your expectations. We are looking forward to servicing you and your insurance needs. Welcome to the State Farm family Peter"